Viewing Sync Logs #

Navigate to GHL CRM → Sync Logs to see a searchable log of all sync operations.

Log Information #

• Status — Success, Failed, or Pending.
• Timestamp — When the sync occurred.
• Type — The kind of sync (user, contact, order, etc.).
• Details — Summary of what was synced.

Enhanced Logs (Pro) #

The Pro add-on adds a “View Details” button that opens a modal with the full formatted JSON payload, making it easy to debug field mapping issues.

Security #

All sensitive data (tokens, secrets, authorization headers) is automatically redacted from logged payloads.

Common Issues #

• “Contact not found” — The GHL contact was deleted or merged. The plugin will auto-recover by re-looking up by email.
• “Rate limit exceeded” — Too many API calls. The queue automatically throttles and retries.
• “Connection lost” — OAuth token expired and failed to refresh. Try disconnecting and reconnecting.